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Supervisor I

Company Name:
CoreLogic
Our Company
Information. It is at the core of every smart decision. It drives strategy, solutions, revenue and ultimately success. It is only logical that you would want it to come from a superior source. CoreLogic is the company financial services and real estate professionals turn to for comprehensive data, analytics and services. Powerful insight gained from this knowledge provides the perspective necessary to identify, understand and take decisive action that solves today's business challenges.
Our Job Opportunity
We are currently seeking a Supervisor I to join our team in Westlake, TX.
Generally responsible for directly supervising a team of operations employees. Additional duties include interacting directly with internal and external business partners & management on day-to-day productivity, performance, service level agreements, capacity planning and volumes. This position closely monitors quality, production and escalated/high profile issue resolution. This position is considered a mid-level supervisor whereby the processes supervised are typically complex in nature or multiple functions are managed.
Job Duties:
- Supervise a team of operations employees. Coach, discipline and train employees; assign and audit work
- Ensure employees adhere to company and department policies and procedures
- Manage, schedule and approve time and coverage
- Monitor and measure teams performance through use of quality control and productivity metrics. Set goals for employees based on department objectives.
- Manage daily interactions with internal/external business partners and/or management. Manage functions related to core product groups.
- Review production, performance, quality, and service level agreements. Plan staffing capacity based upon volumes.
- Coordinate workflows and processes for the team with management, client representatives, other teams, and international resources.
- Create queries, produce reports, and manipulate spreadsheets for management and client review.
- Resolve escalated issues utilizing various resources. May work directly with customers or management, both inside and outside of department, to resolve issues
Education, Experience, Knowledge and Skills:
- High school diploma or GED required; College degree strongly preferred
- Three years of industry or operational experience; One year of supervisory experience preferred; two or more years is highly preferred
- Experience with HOA/COA project approvals and underwriting strongly preferred
- Ability to manage processes and production
- Ability to multi-task
- Solid administrative and supervisory skills
- Excellent interpersonal and communication skills
- Proficient in Microsoft Office
To apply, visit the following link: http://bit.ly/1EVCXrV
Our Benefits
Just some of our benefits include:
- Medical, dental, vision care - Choose from a range of offerings - from HMO to PPO plans - that allow you to personalize your coverage and fit your specific needs.
- Supplemental plans - The Company provides basic life, accident and disability insurance to all eligible employees. Additional financial protection is available for you and your family.
- 401(k) retirement savings plan - Save for a sound future with a variety of investment options and a company match to your contribution.
- Time away from work - Rest and refresh with our competitive paid time off benefit and company paid holidays.
CoreLogic also offers:
- Flexible spending accounts
- Tuition assistance program
- Family scholarship program
- LifeCare Work/Life Services and Employee Assistance Plan
- Employee discount programs
- Flexible work schedules
- And much more
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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